Contact information
CONTACT INFORMATION
We are here to help with product questions, orders, delivery, returns, payments, privacy and other concerns.
CUSTOMER SUPPORT
Email: reach@evershe.in
Telephone: +91 88 9138 2223
Hours: Happy to help 24/7
WHEN CONTACTING US PLEASE KEEP THESE READY
- Order number, if applicable
- Name and email/telephone used for the order
- A clear description of the request
- Relevant photographs or documents where reasonably available
RETURNS AND DELIVERY ISSUES
Contact us before returning a product. Follow the Returns, Refunds, Exchanges & Cancellations Policy for eligibility and timelines. For a damaged, defective, incorrect, missing or tampered order, contact us promptly so we can investigate.
GRIEVANCE EXCALATION
If customer support has not resolved your concern, write 'Grievance - [order number or subject]' in the email subject line and address it to:
[FULL LEGAL NAME REQUIRED]
Grievance Officer, EVERSHE
reach@evershe.in
+91 88 9138 2223
Thachirayyathu Arcade, 16/314, Pada South, Karunagappally, Kollam, Kerala 690518, India
We aim to acknowledge a formal grievance within 48 hours and resolve it within one month, subject to the nature of the matter and applicable law.