Refund policy
RETURNS, REFUND & EXCHANGE POLICY – EVERSHE
At EVERSHE, we are committed to delivering premium quality pieces that meet your expectations. If something isn’t quite right, we’re here to help.
Returns Eligibility
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Items must be returned within 7 days (India) and 14 days (UK & International) from the date of delivery.
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Products must be unused, unwashed, and in original condition with all tags intact.
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Items marked as Final Sale / Discounted / Promotional are not eligible for returns.
Non-Returnable Items
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Gift cards
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Items purchased during clearance sales
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Customized or altered products
Return Process
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Email us at reach@evershe.in with your order number and reason for return.
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Our team will review and provide return instructions.
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Once approved, ship the item back to the provided address.
Return Shipping
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India: Return shipping may be arranged or reimbursed depending on the case.
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UK & International: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
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Once your return is received and inspected, we will notify you.
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Approved refunds will be processed within 5–7 business days to the original payment method.
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Shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos for a quick resolution.
Exchanges
We currently do not offer direct exchanges. Please return the item and place a new order.
For any queries, contact us at reach@evershe.in